Issue details
In November 2016 the Housing Service procured
Chubb Fire and Security Limited to provide Technology Enabled Care
Services (installation, maintenance and repair) in our eight
Sheltered Housing Schemes.
The UK is undergoing a significant transition from analogue phone
lines to digital technologies and the Public Switched Telephone
Network (PSTN) is being retired with the aim of completing the
switch by January 2027. Eight sheltered housing schemes currently
use an analogue telephone line to transfer the digital alarm
service (pull cords, pendants, call box) to the 24/7 call centre
(Amphora/ Helpline).
The Chubb system infrastructure in the effected 253 sheltered
housing dwellings is digital ready, however the main system rack in
each scheme requires work to communicate digitally with the
dedicated Johntec VPN at Amphora/ Helpline. Adding a Chubb room
unit in the annexe block at Belmans Court, Dovercourt has also been
identified as an additional safety measure.
We are committed to providing a 24/7 digital alarm system to our
sheltered housing residents therefore given that the individual
sheltered housing dwellings are digital ready and the significant
risk and cost of moving to an alternative supplier, it is proposed
to use the existing supplier Chubb Fire and Security Ltd within our
existing arrangement covering installation, maintenance and repair
to undertake this work.
Chubb Fire and Security Ltd have provided the following estimated
quotation:
•£3,146.18 + VAT per scheme to supply and fit the
digital set to the system.
•£290.00 + VAT per scheme to supply a SIM on a 1 Year
contract.
•£1,282.67 + VAT to supply an additional Chubb room unit
in the annexe block at Belmans Court.
•TOTAL - £28,772.11 + VAT
We are aware of some market fluctuation in the cost of key digital
components Random Access Memory (RAM) and Solid-State Drive (SSD)
so it is suggested that 5% flexibility of the total cost is allowed
as a contingency.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 20/07/2026
Decision due: 20 Jul 2026 by Housing Manager
Contact: Matthew Wicks, Housing Manager Email: mwicks@tendringdc.gov.uk Email: mwicks@tendringdc.gov.uk.
Decisions


