Issue details

There had been service failure in the landlord's handling of the complaint, for the time, trouble distress and inconvenience caused by the landlords ineffective complaint handling.
The recommendation from the Housing Ombudsman that a payment in the sum referenced be made to the tenant. The recommendations have been accepted.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 30/08/2024

Decision due: 12 Aug 2024 by Chief Executive

Contact: Ian Davidson, Chief Executive 01255 68 6007 / Email: idavidson@tendringdc.gov.uk Email: idavidson@tendringdc.gov.uk Tel: 01255 686007.

Decisions