There had been service failure in the
landlord's handling of the complaint, for the time, trouble
distress and inconvenience caused by the landlords ineffective
complaint handling.
The recommendation from the Housing Ombudsman that a payment in the
sum referenced be made to the tenant. The recommendations have been
accepted.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 30/08/2024
Decision due: 12 Aug 2024 by Chief Executive
Contact: Ian Davidson, Chief Executive 01255 68 6007 / Email: idavidson@tendringdc.gov.uk Email: idavidson@tendringdc.gov.uk Tel: 01255 686007.