Issue - decisions
06/10/2025 - Careline/Helpline Transfer: Extension of time for completion of legal agreements and final expenditure adjustments
a) to note the completion of the
Careline/Helpline transfer on 7 August 2025 and the implementation
therefore of the Cabinet’s 21 February 2025 resolution in
respect of the future of the Council’s Careline
service;
b) to note that on 24 September 2025 the Corporate Director –
Operations and Delivery, in accordance with the Property Dealing
Procedure, agreed and entered into a Licence agreement with Amphora
Trading Limited for the use of accommodation at Barnes House on the
terms set out in the Licence Agreement (as attached at Appendix 1
to the report);
c) to agree additional time to 31 October 2025 for the finalisation
of the three remaining legal agreements relating the
Careline/Helpline transfer comprising the Service Transfer
Agreement, Services Agreement and Data Sharing Agreement and for
the Corporate Director – Planning and Community to use best
endeavours to conclude this matter as early as possible within the
additional agreed time; and
d) to agree final factual adjustments to the ‘Breakdown of
projected budgetary implications’ to mainly reflect known
costs in respect of CCTV monitoring infrastructure/ licenses and
external legal fees (as detailed in this report) and for the
Corporate Director – Planning and Community to proceed to
administer and monitor that expenditure (set out in Appendix 1 to
the report) as necessary.


