Issue - meetings
Meeting: 27/06/2025 - Cabinet (Item 11.)
To advise Cabinet of the Council’s outturn performance against the Regulator of Social Housing’s Tenant Satisfaction Measures for 2024/25.
Additional documents:
- Appendix A Outturn Performance 2024.5 NROSH, item 11.
PDF 202 KB
- Appendix B - Outturn 2024.25 cf 2023.24, item 11.
PDF 208 KB
Decision:
RESOLVED that Cabinet –
(a) notes the Council’s Outturn Performance Report against the Tenant Satisfaction Measures, for publication on the Council’s website and submission to the Regulator of Social Housing by 30 June 2025; and
(b) requests the Corporate Director (Operations and Delivery) to ensure that the Council’s Tenants Panel examines the data presented in this report and to develop an action plan for continuous improvement.