Decision details

Decision Maker: Chief Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

This represents the practice of the Council where officers follow the recommendations of the Ombudsman investigation and ensure compensation payment is made to the complainant.

Decision:

To pay a complainant the sum of £250 following the Ombudsman’s investigation (reference 22016869). In recognition of the avoidable frustration and inconvenience caused to them.

Alternative options considered:

The non-payment of the proposed sum was not considered as this was a request received from the Ombudsman.

Publication date: 14/03/2024

Date of decision: 14/03/2024

Accompanying Documents: