| Reference Number :- | 2616 |
| Date :- | 2015/11/20 |
| Decision Maker :- | Cabinet |
| Subject to Call-in :- | No |
| Subject of Decision :- | Residents in Tendring Being Contacted by Tendring District Council over the Make-up of their Household |
| Decision :- | That: (a) The Service and Development and Delivery Committee was thanked for its recommendations; and (b) Cabinet noted the following responses of the Revenues and Benefits Portfolio Holder: (1) It was not recommended to introduce a two yearly review because of the potential impact on customers and the sizeable backlog that could accrue if reviews were only undertaken every two years; (2) The questions to residents had been reviewed and amended. In addition, all staff had been reminded of the correct wording to use; and (3) There were around 25,000 residents to contact and it was not therefore possible to offer individual contact times. However, Officers were looking into the option of contacting residents on Saturdays and, if it was not convenient for residents to speak when they werecalled, they were asked what time would be preferable for them to be contacted. |
| Reason for Decision :- | Having considered the recommendations of the Service and Development Committee. |
| Alternative Options Considered :- | None. |
| Conflicts of Interest Delared (and Dispensations Granted by the Monitoring Officer) :- | None. Consultation with Ward Member: N/A. |
| Contact Officer :- | Democratic Services Manager - Colin Sweeney |
| Decision to Take Effect at end of :- | 2015/11/30 |
| Attachments :- | A.1 Report Residents in Tendring (203K/bytes) |