.TReference the attached report. Key decision
considerations included; Mitel’s announced withdrawal of
support for integration with Microsoft Skype/ TEAM which plays a
key element of the Council’s converged communication and
Cloud migration strategies, cost, product quality, solution
reliability, Council reputation, technology fit with the customer
service team needs, fully supportive of the customer service
strategy and the digital transformation strategy.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 12/06/2019
Decision due: 12 Jun 2019 by Deputy Chief Executive (Corporate Services)
Contact: John Higgins, Head of IT and Corporate Resilience Email: jhiggins@tendringdc.gov.uk Email: jhiggins@tendringdc.gov.uk Tel: 01255 686339.