To seek Cabinet's agreement to the self
assessment carried out against the Housing Ombudsman's Complaint
Handling Code and to the associated complaint performance and
service improvement report
Decision type: Key
Reason Key: Affects more than 1 ward;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 27/03/2024
Expenditure or Saving: Expenditure;
Decision due: 17 May 2024 by Cabinet
Lead member: Housing & Planning Portfolio Holder
Lead director: Corporate Director (Operations and Delivery)
Department: Corporate Business Schedule
Contact: Emma Norton, Senior Housing Manager Email: enorton@tendringdc.gov.uk.