27/03/2024 - New Housing Policies: Reasonable Adjustments; Vulnerability; and Unacceptable Customer Behaviour

To obtain Cabinet's approval to the following housing policies:


Reasonable Adjustments Policy
Vulnerability Policy
Managing Unacceptable Behaviour Policy

Decision Maker: Cabinet

Decision due date: 17/05/2024

Wards affected: (All Wards);

Lead officer: Emma Norton

Notice of decision: 27/03/2024

Anticipated restriction: Open


27/03/2024 - Housing Complaints - Self Assessment against Housing Ombudsman's Complaint Handling Code

To seek Cabinet's agreement to the self assessment carried out against the Housing Ombudsman's Complaint Handling Code and to the associated complaint performance and service improvement report

Decision Maker: Cabinet

Decision due date: 17/05/2024

Wards affected: (All Wards);

Lead officer: Emma Norton

Notice of decision: 27/03/2024

Anticipated restriction: Open


27/03/2024 - Housing Under-Occupation Transfer Incentive Policy

To obtain Cabinet's approval to the Housing Under Occupation Transfer Incentive Policy

Decision Maker: Cabinet

Decision due date: 21/06/2024

Wards affected: (All Wards);

Lead officer: Emma Norton

Notice of decision: 27/03/2024

Anticipated restriction: Open


27/03/2024 - Housing Tenant Satisfaction Measures - Submission to Regulator of Social Housing

To obtain Cabinet's approval of the submission to the Regulator of Social Housing in connection with the Tenant Satisfaction Measures

Decision Maker: Cabinet

Decision due date: 21/06/2024

Wards affected: (All Wards);

Lead officer: Emma Norton

Notice of decision: 27/03/2024

Anticipated restriction: Open


21/03/2024 - Part Funded Police Community Support Officer (PCSO) Harwich & Dovercourt

To Part Fund a Police Community Support Officer (PCSO) for the Harwich & Dovercourt area

Decision Maker: Cabinet

Decision due date: 17/05/2024

Wards affected: Dovercourt All Saints; Dovercourt Bay; Dovercourt Tollgate; Dovercourt Vines & Parkeston; Harwich & Kingsway;

Lead officer: Leanne Thornton

Notice of decision: 21/03/2024

Anticipated restriction: Open